If you have tried out all of the tips above and this has not resolved the issue, your Android may have a hardware problem that will need to be assessed by our expert technicians in store!
But, before visiting us, it is helpful to ensure that you are within warranty with Samsung. They may be able to solve this issue for you! If you still have a warranty with Samsung, repairs may be free, however, if your warranty has ended, this will cost. To check your warranty, we would recommend checking where you purchased your device from.
If your warranty with Samsung has ended, visit us in one of our stores where our team can assess your device. We would suggest running a diagnostics on your phone initially to ensure issue lies with your hardware. During our diagnostics assessment, our skilled technicians will test all components of your device to assess their functionality and determine the causes as to why your Samsung is unresponsive/restarting. This is a standard fee of £20 and the process can take up to 48 hours. Our team will then quote you on the cost of repair, once this is completed.