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About Us
iSmash Eldon Square is our second location to open in the Newcastle area, following Gateshead Metro Centre, which only just opened in December 2021. This is a very convenient location for everyone who needs to repair their device without leaving the heart of the city.
Since 2013, we have specialised in offering an express repair service for smartphones, tablets, and computers. We also sell a variety of mobile accessories and refurbished devices.
With more than 150 stores and services, Eldon Square shopping centre offers plenty to do and eat while you wait for your device to be fixed by our highly trained technicians (most of our repairs are carried out in about 30 minutes).
- Our technicians are fully qualified to repair a wide range of devices, including Apple, Samsung, Google, Huawei, OnePlus and OPPO.
- We offer pre-booked appointments, walk-in appointments, as well as post-in repairs in the event you cannot access any of our 37 Service Centres. We recommend booking in advance to avoid disappointment.
- We’re so confident in the expertise of our professional technicians, that we offer a lifetime warranty on most of our screen replacements.
Find Us
iSmash Eldon Square is our dedicated repair service located in Newcastle city centre. Less than 15 minutes’ walk from Newcastle (NCL) Station and some of the major attractions, it makes it a great central location.
By Road
Eldon Square offers connections to two car parks with a total of 942 spaces (of which 32 are for disabled). From there, you will have direct access to the centre. There is a parking fee to pay, but access is free of charge after 5pm.
By Bus
You can catch any bus, coach, or inner-city bus towards Newcastle city centre. There are quite a few bus stops in Central Station, Westgate Road, Grainger Street, and Newgate Street, all of which are within 5-10 minutes’ walking distance from the centre.
By Train
Newcastle Central is the nearest train station. If you walk along Grainger Street, you will get to us in around 10/15 minutes.