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iSmash - Newcastle Eldon Square

Address: Unit 13a, Blackett Bridge,
Eldon Square Shopping Centre, Newcastle,

Opening Hours:

Monday to Saturday: 09:00 - 18:00
Sunday: 11:00 - 17:00
Good Friday: 10:00 - 18:00
Easter Sunday: Closed
Easter Monday: 10:00 - 18:00

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Repair Your Device with Confidence

Lifetime Warranty
Pay in Store
Express Repairs
Price Promise

About Us

iSmash Newcastle Eldon Square is our second location to open in the Newcastle area, following Gateshead Metro Centre, which opened in December 2021. This is a very convenient location for everyone who needs phone repairs in Newcastle. Since 2013, we have specialised in offering an express repair service for smartphones, tablets, and computers. We also sell a variety of mobile accessories and refurbished devices. With more than 150 stores and services, Eldon Square shopping centre in Newcastle offers plenty to do and eat while you wait for your device to be fixed by our highly trained technicians. Most of our phone repairs in Newcastle are carried out in about 30 minutes.

  • Our technicians are fully qualified to repair a wide range of devices, including Apple, Samsung, Google, Huawei, OnePlus and OPPO.
  • We offer pre-booked appointments, walk-in appointments, as well as post-in repairs in the event you cannot access any of our 37 Service Centres. We recommend booking in advance to avoid disappointment.  
  • We’re so confident in the expertise of our professional technicians, that we offer a lifetime warranty on most of our phone repairs in Newcastle.

Offering a full range of iPhone and Samsung repairs, iSmash Eldon Square has got you covered. If you're having issues with a different brand, we’re also experts in Google, Oppo, OnePlus and Huawei too.

    Technician performing an iphone repair

    Find Us

    iSmash Newcastle Eldon Square is our dedicated repair service located in Newcastle city centre. Less than 15 minutes’ walk from Newcastle (NCL) Station and some of the major attractions, it makes it a great central location.

    By Road

    iSmash Newcastle Eldon Square offers connections to two car parks with a total of 942 spaces (of which 32 are for disabled). From there, you will have direct access to the centre. There is a parking fee to pay, but access is free of charge after 5pm.

    By Bus

    You can catch any bus, coach, or inner-city bus towards Newcastle city centre. There are quite a few bus stops in Central Station, Westgate Road, Grainger Street, and Newgate Street, all of which are within 5-10 minutes’ walking distance from the centre.

    By Train

    Newcastle Central is the nearest train station. If you walk along Grainger Street, you will get to us in around 10/15 minutes.

    What Customers Say About Our Repair Service

    Got a question? try our faqs page

    From queries over warranties for our work, to how long our repairs typically take, have a look at our FAQs and we'll be able to help.
    Visit FAQs Page
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