iSmash - Gateshead Metro Centre (Sky)

Address: Sky, Unit 66a
Metro Centre,
NE11 9YG

Opening Hours:

Monday to Saturday: 10:00 - 19:00
Sunday: 11:00 - 17:00
Monday 6th May: 1:00 - 18:00
Monday 27th May: 1:00 - 18:00

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Repair Your Device with Confidence

Lifetime Warranty
Pay in Store
Express Repairs
Price Promise

About Us

Our brand-new express repair site is located in Metro Centre, the second largest shopping centre and entertainment complex in the UK, only after Westfield. In the area of Gateshead, the centre is just few minutes away from Newcastle city centre.
This Service Centre is situated alongside the Sky Store and is one of a few locations we are opening in partnership with Sky, with the goal of making tech service and repairs more accessible across the UK.
Our highly trained technicians specialise in offering an express repair service for smartphones, tablets, and computers. We also sell a variety of mobile accessories and refurbished devices.

  • At iSmash, we’re committed to keeping standards high for all our work. That’s why our technicians are fully qualified to repair a wide range of devices, including Apple, Samsung, Google, Huawei, OnePlus and OPPO.
  • We understand people are busy, so we’ve made getting your device to us as straight forward and convenient as possible, with service options including pre-booked appointments, walk-in time-slots, as well as courier and postal repairs.
  • Our average repair time for screen repairs is only 30 minutes, so you can get your repair done while you grab a coffee or browse the hundreds of retail units in the centre.

    Find Us

    Our iSmash Metro Centre site is our dedicated repair service in the Newcastle area. You can find us on the lower level, just next to the Sky store.

    By Road

    It’s very easy and convenient to get to us if you drive. The centre is conveniently located near the A1 and provides free parking in the main car park with no time limits.

    By Bus

    If you are getting to us by bus, the 10 Tyne Valley will get you there in less than 20 minutes. Get off at the Metrocentre Interchange (stand E) stop.

    By Train

    It only takes 8 minutes to reach the shopping centre from the inner city, with trains running every 15 minutes day time.
    The complex is on the national rail network, so simply get off at the Metro Centre stop and enjoy your visit.

    What Customers Say About Our Repair Service

    Got a question? try our faqs page

    From queries over warranties for our work, to how long our repairs typically take, have a look at our FAQs and we'll be able to help.
    Visit FAQs Page
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