Buy now, pay later. 
Phone Repairs at
Metro Centre
Book fast iPhone, Samsung, Google Pixel, iPad and selected laptop repairs at iSmash Gateshead Metro Centre. Many common phone repairs can be completed the same day, with selected fixes available in as little as 30 minutes.
Same-day phone repairs in Gateshead Metro Centre
Convenient same-day repairs for residents, shoppers, students and visitors around Gateshead Metro Centre Shopping Centre, Gateshead.
Screen replacements
Repair cracked, shattered, flickering or unresponsive phone screens.
Battery replacement
Restore battery life when your phone drains quickly or shuts down unexpectedly.
Charging repairs
Diagnose phones that will not charge, charge slowly or only work at an angle.
Device diagnostics
Not sure what is wrong? Our technicians can inspect your device and identify the fault.
About iSmash Gateshead Metro Centre
Located on the lower level of Metro Centre in Gateshead, next to the Sky store, our repair centre is convenient for shoppers and residents across Gateshead, Newcastle and the wider Tyne and Wear area.
Our trained technicians repair a wide range of Apple, Samsung and Google devices, including cracked screens, worn batteries, charging faults and camera issues. Walk-ins may be available, but booking online is recommended so you can check appointment and parts availability before travelling.
Many popular smartphone repairs can be completed the same day, with selected repairs available in as little as 30 minutes.
Book a Metro Centre repair
How to find iSmash Gateshead Metro Centre
The store is at Sky, SU1.17, Gateshead Metro Centre Centre in Bristol city centre, close to The Galleries, Cabot Circus and the main Gateshead Metro Centre Shopping Centre shopping area.
By train
Metrocentre railway station serves the shopping centre directly, with regular trains from Newcastle city centre.
By bus
Metrocentre Interchange is served by numerous local and regional services, including the Tyne Valley 10 route from Newcastle.
By car
Metro Centre is close to the A1 and provides extensive free parking in its main car parks, with no time limit listed on the current iSmash store page.
Why choose iSmash?
Express Repairs
Many common phone repairs can be completed the same day.
Repair Warranty
Eligible repairs include an iSmash repair warranty.
Quality Parts
Genuine or high-quality compatible parts are used depending on the repair.
Qualified Experts
Repairs are completed by trained and experienced technicians.
Five-star Service
Trusted by more than one million customers for device repairs.
Eco-friendly
Repairing can extend your device's useful life and delay replacement.
Premium refurbished phones with added peace of mind
Shop professionally refurbished smartphones backed by strong warranty protection and carefully selected parts.
24-month warranty
Your refurbished device is covered against eligible faults for 24 months from the original purchase date.
36-month battery guarantee
If the battery falls below 80% during the first three years, an eligible replacement is provided under the guarantee terms.
Quality parts
Devices are professionally checked and prepared using genuine or carefully selected high-quality parts, depending on the model.
Warranty and battery-guarantee eligibility are subject to the applicable refurbished-device terms and conditions.
What customers say about iSmash Gateshead Metro Centre
Recent Google reviews from customers of the Gateshead Metro Centre store.
“Great service, friendly and polite. Explained the small chance of risks involved and even got my part transferred from another store. Highly recommend.”
“Great experience. Helpful personnel, battery replaced within an hour without hassle and at reasonable pricing.”
“Great service. Had a Samsung S23 Ultra charging port replaced and it was sorted in three hours. Would happily use again.”
“Friendly and professional service. Replaced my Pixel 7a battery with speed and efficiency. Would visit again.”
“Samuel took great care of me. He provided guidance and managed to replace my screen at short notice.”
“Fantastic service. Replaced a screen, was super quick and advised on some other issues as well.”
“My phone screen went blank and iSmash had a new screen fitted within 90 minutes. Amazing service and great value.”
“Dropped off my Note 20 with a broken screen and had it fixed the same day. Phone came back in perfect condition.”
“Brilliant service. My screen failed the previous night and was fixed by 3pm the next day. Definitely recommend.”
“Fantastic service. Samuel was brilliant. Great price and exactly how service should be.”
“Great service. Thought my phone was a goner, but the screen was fixed and it was fully working again.”
“Very kind staff who helped fix my phone. Professional and identified the problem promptly.”
“Cleaned my charging port and speakers in minutes. Great service.”
“Samuel was lovely and incredibly helpful. He fixed my phone when I arrived shortly before closing. Complete lifesaver.”
“Thank you for fixing my phone battery for such a good price. It’s like having a new phone.”
“Excellent service. Fastest Pixel screen replacement ever.”
“After several shops said my phone was basically unfixable, Samuel repaired it in less than two hours. Absolutely amazing.”
“Had my phone fixed in no time. Super helpful and knowledgeable. Can't recommend them enough.”
“Tried multiple stores that could not do the repair. Samuel sorted it in minutes. Excellent service.”
“Samuel fixed my phone within 45 minutes and it looks brand new. Amazing service and I would 100% recommend.”
Gateshead Metro Centre phone repair FAQs
Where is iSmash Gateshead Metro Centre located?
The store is at Sky, Unit 66a, Metro Centre, Gateshead, NE11 9YG, on the lower level next to the Sky store.
Can I get my phone repaired the same day?
Many common screen, battery and charging repairs can be completed the same day. Selected repairs may take as little as 30 minutes, depending on the device, fault and parts availability.
Do I need to book an appointment?
Walk-ins may be available, but booking is recommended so you can check repair and parts availability before travelling.
What phones do you repair at Metro Centre?
The store supports a range of iPhone, Samsung Galaxy and Google Pixel repairs. Available services vary by model.
Is there parking at Metro Centre?
Yes. Metro Centre provides extensive free parking, with direct access from the A1.
What are the Metro Centre opening hours?
The listed hours are Monday to Saturday 10:00–19:00 and Sunday 11:00–17:00. Holiday or temporary opening hours may differ.