Buy now, pay later. 
Phone Repairs at
Westfield Stratford City
Book fast iPhone, Samsung, Google Pixel, iPad and selected laptop repairs at iSmash Westfield Stratford City. Many common phone repairs can be completed the same day, with selected fixes available in as little as 30 minutes.
Same-day phone repairs in Westfield Stratford City
Convenient same-day repairs for shoppers, commuters and visitors around Westfield Stratford City, Stratford and the Queen Elizabeth Olympic Park.
Screen replacements
Repair cracked, shattered, flickering or unresponsive phone screens.
Battery replacement
Restore battery life when your phone drains quickly or shuts down unexpectedly.
Charging repairs
Diagnose phones that will not charge, charge slowly or only work at an angle.
Device diagnostics
Not sure what is wrong? Our technicians can inspect your device and identify the fault.
About iSmash Westfield Stratford City
Located on the ground floor of Westfield Stratford City, next to Card Factory and Schuh Kids, our Stratford store is ideally placed for shoppers, commuters and local residents who need a fast, professional phone repair.
Our trained technicians repair a wide range of Apple, Samsung and Google devices, including cracked screens, worn batteries, charging faults and camera issues. Walk-ins may be available, but booking online is recommended so you can check appointment and parts availability before travelling.
Many popular smartphone repairs can be completed the same day, with selected repairs available in as little as 30 minutes.
Book a Westfield Stratford City repair
How to find iSmash Westfield Stratford City
The store is on the ground floor of Westfield Stratford City, next to Card Factory and Schuh Kids. Follow signs towards Stratford International and the food court area.
By train or Tube
Westfield Stratford City is served by Stratford and Stratford International stations, with National Rail, Elizabeth line, Central line, Jubilee line, DLR and Overground connections nearby.
By bus
Stratford City bus station, Stratford bus station and Stratford International all serve the shopping centre. Check current services on the TfL website.
By car
Westfield Stratford City has on-site parking and road links via the A11, A12, A13, A102, A406, M11 and M25.
Why choose iSmash?
Express Repairs
Many common phone repairs can be completed the same day.
Repair Warranty
Eligible repairs include an iSmash repair warranty.
Quality Parts
Genuine or high-quality compatible parts are used depending on the repair.
Qualified Experts
Repairs are completed by trained and experienced technicians.
Five-star Service
Trusted by more than one million customers for device repairs.
Eco-friendly
Repairing can extend your device's useful life and delay replacement.
Premium refurbished phones with added peace of mind
Shop professionally refurbished smartphones backed by strong warranty protection and carefully selected parts.
24-month warranty
Your refurbished device is covered against eligible faults for 24 months from the original purchase date.
36-month battery guarantee
If the battery falls below 80% during the first three years, an eligible replacement is provided under the guarantee terms.
Quality parts
Devices are professionally checked and prepared using genuine or carefully selected high-quality parts, depending on the model.
Warranty and battery-guarantee eligibility are subject to the applicable refurbished-device terms and conditions.
What customers say about iSmash Westfield Stratford City
Recent Google reviews from customers of the Westfield Stratford City store.
“Excellent service from start to finish. Akeem was professional, friendly, and very helpful throughout the whole process. He explained everything clearly and made the repair quick and stress-free.”
“Went here to sort out my phone. The customer service was amazing! I was helped by Akeem, who was friendly and polite. Now my phone is working and looking brand new.”
“I had a really good experience and service at iSmash Stratford. My iPhone needed a screen replacement and Jay gave good recommendations on the best options and prices to fix this.”
“Yusuf was absolutely fantastic. Great service. Managing a busy counter with professionalism and care. Replacing my screen and advising me on matters relating. For this reason I will use iSmash again.”
“Excellent and speedy service. Thought I’d need an expensive charging port replacement but Jay offered me a cheaper cleaning option which has worked perfectly. Five stars, happy to recommend.”
“Akeem. Legend. Make sure you ask for him. He will look after you. Replaced the battery on my iPhone. Did an immaculate job.”
“Great place, repaired my Google Pixel 10 screen. Took 1.5 hours while I was walking around the mall. At the end I learned I didn't have to pay anything because it was under warranty.”
“Great service from Umar & Jay today. I got my iPhone 12 Pro Max screen replaced in 1 hour. Very transparent pricing, absolutely recommend!”
“Amazing service and brilliant repair job on my Pixel 9 Pro XL screen. Thanks to Akeem Yousaf for a great job.”
“Akeem was great, sorted out my battery quickly, friendly and helpful. Would definitely go back to this branch.”
“Adrian was absolutely exceptional. He handled my phone repair with remarkable speed and precision, making the entire process effortless on my end.”
“Fixed my phone speaker so fast! 10/10 cannot recommend enough! Thanks team.”
“My swollen Google Pixel 7 battery has been replaced today. Great and fast service provided by Akeem.”
“Had some great service from Akeem yesterday. He helped repair my phone screen in no time at all, would recommend.”
“Great service! One hour and my warranty Google Pixel device was repaired. Preferred shop!”
“I went here with a broken charging port. Akeem on the front desk solved the problem in a matter of minutes. Very good service and very quick.”
“Akeem at the Stratford Westfield branch was a lovely guy and really helped me out. Very efficient and amazing customer service.”
“Guys sorted out my Pixel 9 within 2 hours with no hassles about sorting my Google warranty. They did an excellent job with the repair too.”
“Great service - quick and reliable - thank you Yousaf for replacing the screen on my Pixel phone so efficiently!”
“Amazing service, fixed my phone super quickly and with no fuss! Definitely coming back here if I ever have another issue!”
Westfield Stratford City phone repair FAQs
Where is iSmash Westfield Stratford City located?
The store is at KIOSK LGRB1, Westfield Stratford City, London, E20 1EJ, on the ground floor next to Card Factory and Schuh Kids.
Can I get my phone repaired the same day?
Many common screen, battery and charging repairs can be completed the same day. Selected repairs may take as little as 30 minutes, depending on the device, fault and parts availability.
Do I need to book an appointment?
Walk-ins may be available, but booking is recommended so you can check repair and parts availability before travelling.
What phones do you repair at Westfield Stratford City?
The store supports a range of iPhone, Samsung Galaxy and Google Pixel repairs. Available services vary by model.
Do you repair iPads and laptops?
Selected iPad and laptop repair services may be available. Check the booking journey or contact the store before visiting.
What are the Westfield Stratford City opening hours?
The listed hours are Monday to Saturday 10:00–21:00 and Sunday 12:00–18:00. Holiday or temporary opening hours may differ.