News & Reviews

How to fix an iPod that won’t turn on

By : Jovita Gomes   /  

Have you just pulled out your iPod from your pocket ready to shuffle your favourite playlist? Maybe you’re hoping to pass some time by playing a few games? Or perhaps your phone has died suddenly and you need to connect to the internet?
Your iPod has become unresponsive and this can be a challenging situation. But, before panic sets in. Be assured that this is a familiar issue reported by many iPod users This can be quickly solved and we have enlisted some tips below to help bring your iPod back to life.
If you have tried all of our tricks and tips and still are struggling to restore your iPod, come in and see our team who can advise on how to fix this problem. We will have your iPod back up and running in no time!
 

Why is my iPod not turning on?

We’re sure your iPod is one of your most beloved devices. It has all functions of an iPhone without the ability to make or receive calls but is handy when this dies and you quickly need a source of entertainment. So, when your iPod shows no signs of life, accessing your favourite music library, playing games, using the camera and accessing the web can be a struggle. You now need a quick fix to get your iPod up and running.
 
There could be a number of possibilities as to why your iPod won’t turn on:
•   Has your iPod been set aside for a while untouched? This could be the main issue. Your battery may just need a charge or if this does not work-the battery will need to be replaced.
•   Software crash: Your device may need a simple reset and restore and software update.
•   If you have tried all of our software tricks and you are still not experiencing any luck-the hardware of your iPod could be at fault and it may be time to visit our expert technicians in store.

 

Tips and Tricks on How to Fix an iPod that won’t turn on

Tip 1: Clean your iPod charging dock!
 
Before you go to charge your iPod. Make sure that the charging dock is clear of any dirt and residue that has found its way into the small gap.
Grab some tweezers and pull out any fluff or particles that have made home inside the dock. Do this very gently so you don't damage any components inside the dock.
 
To clean this, simply grab a cotton bud, sprinkle a little isopropyl (alcohol) lightly on the bud and clean out the connecting dock and then wait a couple of minutes for this to dry.
Another handy tip is blowing into the speakers with a can on compressed air. This can help to clean out any dirt that has found its way into the connecting dock.

Tip 2: Charge your device
 
Is your iPod charged? Connect an Apple certified charging cable to the charging dock and plug this into power socket or a laptop that is on and not in sleep mode.
Wait a few minutes until you see the battery life or the Apple logo appear on the screen then leave your iPod to charge for 30 minutes.
 
If your device powers on and is unresponsive to touch-let the battery drain before attempting to charge again.
Follow tip 2 to restart your iPod-this will reset all functions and should hopefully solve any issues with your iPod being slow and unresponsive.

Tip 3: Reset your iPod
 
Your iPod may just need a soft reset. This is the most common reason why your iPod isn’t turning on. Simply, hold down the power button and the home button at the same time. If this has worked, you will see an Apple logo on your screen.
Make sure your device has the latest iOS update!
In restoring your device and upgrading the iOS software, make sure all data is backed up to either iCloud or iTunes. Connect your phone to iTunes, search your device then click restore.
Once that is completed, use the same process again (holding down both power and home button). This will reset your iPod and should hopefully solve the problem.
If your iPod is still not powering on-follow the rest of our tips down below!

Tip 4: iPod Hardware repair
 
If you have followed all the tips listed above and this still has not worked out for you, your iPod may have a hardware issue that will need to be looked at by our expert technicians in store!
But, before you make your way to us, it is useful to check if your iPod is still within warranty. Apple may be able to solve this issue for you! If you are within your warranty this may be free, however, if you warranty has ended, this will cost. Check your warranty now. 
The solution is to take your device into one of our stores where our team can run a diagnostics test on your iPod. During our diagnostics assessment, our skilled technicians will test all components of your device to assess their functionality and determine the causes as to why your iPod is not turning on. This is a standard fee of £20 and the process can take up to 48 hours. Our team will then quote you on the cost of repair, once this is completed.
 

How much is an iPod repair at iSmash?

Here at iSmash, our expert technicians are trained to repair your device to a high quality with a quick turnaround so you are not left without your device for too long!
 
Once we have run a diagnostic on your device to find out which parts need to be replaced, we will then contact you to let you know the costs and if you would like the repair to be completed!
Our general iPod repairs are listed here.
 



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