What Happens If Your Phone Gets Wet? Here’s What to Do (and Avoid)

Help – I’ve Dropped My Phone in Water!

Whether it’s a sink mishap, a rainy day disaster, or a phone taking a dive into the loo (it happens more than you’d think), water damage is one of the most common – and feared – accidents phone users face.

But don’t panic. In this guide, we’ll walk you through what happens when your phone gets wet, what to do immediately, what not to do, and how iSmash can help save your device.

What Happens When a Phone Gets Wet?

Most modern smartphones are water-resistant, not waterproof. That means they can survive minor splashes or a quick dunk, but they’re not built to handle prolonged exposure to water – especially saltwater, soapy water or drinks like coffee and wine.

Water can cause:

• Short-circuiting of internal components

• Corrosion of the motherboard or connectors

• Screen and display issues

• Speaker or microphone failure

• Battery damage or swelling

And unfortunately, the damage often continues after your phone dries out. Moisture trapped inside can lead to delayed failure over hours or days.

Signs Your Phone Has Water Damage

Not all water damage is obvious. Look out for:

• A flickering or unresponsive screen

• Distorted sound from speakers or calls

• Charging issues or device not powering on

• A constantly restarting or overheating phone

• Foggy lens or screen

• SIM card not being recognised

• Activation of the phone’s liquid contact indicators (LCIs) (usually inside the SIM tray)

What to Do Immediately if Your Phone Gets Wet

✅ Step 1: Turn it off immediately
Even if your phone looks fine, powering it down stops current from flowing and reduces risk of a short circuit.

✅ Step 2: Remove the case and accessories
Take off any phone cases, screen protectors, and unplug headphones or chargers.

✅ Step 3: Dry the outside gently
Use a soft, lint-free cloth to dab the phone dry. Avoid rubbing it aggressively.

✅ Step 4: Remove the SIM card and tray
This allows air to flow inside and may prevent damage to your SIM.

✅ Step 5: Leave it to air dry in a dry, ventilated place
Ideally, stand it upright so gravity can help any water escape.

What Not to Do After Water Damage

Avoid these common mistakes:

❌ Don’t turn it back on to “check if it works” – this can cause a short.
❌ Don’t charge it – electricity and water don’t mix.
❌ Don’t use a hairdryer or microwave – these can melt internal parts or make it worse.
❌ Don’t put it in rice – it’s a myth. Rice can’t absorb deep internal moisture and may leave behind dust or debris.

Can Water-Damaged Phones Be Repaired?

Yes – in many cases, water-damaged phones can be professionally revived, especially if action is taken quickly. At iSmash, our technicians use:

• Professional-grade ultrasonic cleaning machines

• Moisture detection tools

• Diagnostic tests to identify affected components

• Replacement parts, if needed

Even if your phone won’t turn on, don’t assume it’s beyond saving. We often recover devices that were written off by others.

How iSmash Can Help

If your phone has suffered water damage, visit your nearest iSmash store or use our mail-in repair service. We offer:

• No fix, no fee water damage diagnostics

• Fast turnaround (often same-day)

• Expert technicians trained in water damage recovery

• Transparent pricing and free quotes

• Data recovery support, where possible

👉 Book your water damage repair here

Is Water Damage Covered by Warranty or Insurance?

Most manufacturers, including Apple and Samsung, don’t cover water damage under standard warranties – even if the phone is water-resistant.

If you’ve got phone insurance, water damage may be included – especially with accidental damage cover. iSmash works with several UK insurers and can provide repair reports to support your claim.

Can You Prevent Future Water Damage?

While no phone is 100% waterproof, you can reduce the risk:

• Use a water-resistant case

• Avoid using your phone in bathrooms, kitchens or near pools

• Keep it out of your back pocket near toilets or open drinks

• Don’t charge your phone in humid areas (like next to the shower)

In Summary

Dropped your phone in water? Don’t panic. The key is fast action and avoiding common mistakes. Turn it off, dry it gently, and bring it to iSmash for expert help. With the right care, your phone could make a full recovery – and we’re here to help every step of the way.

👉 Find your nearest iSmash
👉 Book a water damage diagnostic now