iPhone Charging Dock Replacements

Before you ring the alarm, check if the socket is switched on or try a different plug socket. It’s an obvious one, but one that comes across quite often, so always check if electricity is actually flowing when you plug in your Apple device.

Also, make sure your cable is not damaged. Usually, our lighting cables travel with us, and they can get dirty or damaged quite easily. Even a small amount of damage can prevent your iPhone from charging, so make sure you take good care of your accessories and test them out.

Make sure the dock is clean and free of debris. If anything is stuck in the port, find a small brush (a dry toothbrush or paintbrush will do) and use it to get rid of the debris. Make sure you are gentle when trying to extract the debris (definitely don’t use tweezers).

If the issue persists, we suggest popping into any of our 38 iSmash nationwide locations and ask one of our trained techncians.

We will diagnose the problem and determine if it can be fixed or if you need to get a new charging dock.