If your device or repair type is not listed in our standard repair options, please submit your details through the following enquiry form and a dedicated member of the iSmash technical team will investigate the repair options for you. We aim to respond back to your repair enquiry within 48 hours.
If your device model or the specific type of repair you require isn't immediately visible within our comprehensive list of standard service options, we want to assure you that iSmash remains committed to finding a solution for your needs. The world of technology evolves rapidly, with new devices, intricate designs, and unforeseen issues emerging constantly. It's simply not feasible to list every single potential repair scenario for every device on our main service pages. This is precisely why we've established a dedicated pathway for non-standard enquiries, ensuring that no customer is left without assistance.
We understand that encountering a problem not explicitly covered can be frustrating, but our expert team thrives on tackling complex challenges. Whether you own the latest smartphone model that's just hit the market, a specialist gadget, or you're facing a highly unusual form of damage that goes beyond typical screen replacements or battery issues, our technical specialists are equipped with the knowledge and resources to investigate thoroughly. Perhaps your device has experienced liquid damage, a complex motherboard issue, or a peculiar software malfunction that requires deep-level diagnostics. Whatever the complexity, we are here to help.
To initiate this process, we kindly request you to submit your detailed information through our dedicated enquiry form. This form is designed to capture all the pertinent details about your device – its make, model, the nature of the fault, and any relevant background information that could assist our investigation. The more comprehensive and accurate the details you provide, the more efficiently and precisely our dedicated member of the iSmash technical team can investigate the repair options tailored specifically for you.
Upon submission, your enquiry is immediately routed to our specialist technical department. This team consists of highly skilled and experienced technicians who possess in-depth knowledge across a vast array of devices and repair methodologies. They will meticulously assess the information you’ve provided, researching potential solutions, sourcing specialized parts if necessary, and evaluating the feasibility of the repair. Our primary objective is to provide you with a clear, viable, and transparent repair pathway, even for the most unique cases. We pride ourselves on our problem-solving capabilities and our commitment to customer satisfaction.
We understand that time is often of the essence when it comes to device repairs. Therefore, we aim to respond back to your repair enquiry within a prompt 48 hours. This timeframe allows our team sufficient time to conduct a thorough initial assessment and formulate a preliminary recommendation or request for further information if needed. Our goal is to provide you with peace of mind, knowing that your device issue, no matter how unusual, is being diligently handled by professionals dedicated to getting your technology back in perfect working order. We look forward to receiving your enquiry and assisting you further.