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Try another cable and adapter
Test your iPhone with another compatible charging cable, plug and power socket. Damaged or incompatible accessories are a common cause of charging problems.
Why is my iPhone not charging?
If your iPhone is not charging, charging slowly or only charging when the cable is held at a certain angle, the problem may be caused by the charging cable, power adapter, charging port, battery or another internal component.
Before booking a repair, try another compatible cable and power adapter, restart your iPhone and check whether there is visible lint or debris in the charging port. Do not insert pins, metal tools or other sharp objects into the port, as this may damage the internal contacts.
If your iPhone still will not charge, our trained technicians can inspect the device and identify whether it needs charging-port cleaning, a charging port repair, a battery replacement or further diagnosis.
Book an iPhone charging repairWhat to do when your iPhone won’t charge
Try these quick checks before arranging a repair.
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Restart your iPhone
Restarting the device can resolve a temporary software issue that is preventing your iPhone from recognising the charger.
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Check the charging port
Look for visible lint or debris that may stop the connector fitting securely. Avoid inserting sharp or metal objects into the port.
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Try a different power source
Test a wall socket, computer USB connection or another suitable power source to rule out a problem with the original outlet.
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Check for a liquid warning
If your iPhone displays a liquid-detection warning, disconnect the cable and allow the connector to dry naturally before charging again.
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Test wireless charging
On compatible models, wireless charging may help indicate whether the fault is isolated to the wired charging port.
Why fix an iPhone that isn’t charging?
A charging fault can become more inconvenient over time and may leave you unable to use your iPhone when you need it.
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Prevent complete power loss
An intermittent charging issue can develop into an iPhone that will not charge or switch on at all.
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Avoid further port damage
Forcing a cable or repeatedly adjusting the connector can cause more damage to the port and nearby components.
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Keep your iPhone reliable
A properly charging iPhone is more dependable for work, travel and everyday use.
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Remove dust and debris
Lint and compacted debris can prevent the connector from fitting correctly and may cause intermittent charging.
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Save money in the long run
Repairing a charging fault early may prevent more extensive damage or the need to replace the device.
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Extend your iPhone’s lifespan
A professional repair can help keep your current iPhone working for longer.
iPhone not charging repair near you
An iPhone may stop charging because of a damaged charging port, a worn cable, battery problems, liquid damage or another internal fault. The same symptom can have several possible causes, so diagnosis is important before replacing parts.
Our trained iSmash technicians use specialist tools to inspect the charging port and test your device. They will explain the fault found and confirm the repair required before the work begins.
With repair stores across the UK, you can book an appointment at a location and time that suits you.
Find my nearest storeWhy choose iSmash?
Express Repairs
Fast repair options, with expected timings confirmed when you book.
Repair Warranty
Eligible repairs are covered by an iSmash repair warranty.
Quality Parts
We use high-quality compatible parts selected for a reliable repair.
Qualified Experts
Our technicians are trained to diagnose and repair iPhone charging faults.
Five-star Service
Trusted by more than one million customers for device repairs.
Eco-friendly
Repairing instead of replacing can extend your phone’s useful life.
Book your iPhone charging port repair
Choose your iPhone model to check repair availability, view current pricing and book an appointment.
View iPhone charging repairs
iPhone not charging FAQs
Why is my iPhone not charging?
Possible causes include a damaged cable or adapter, compacted debris in the charging port, liquid detection, a worn charging port, battery failure, software issues or another internal fault.
Why does my iPhone only charge at an angle?
This may indicate compacted debris, worn internal contacts or physical damage to the charging port. Avoid repeatedly forcing or bending the cable, as this may make the damage worse.
Why is my iPhone charging slowly?
Slow charging may be caused by an underpowered or incompatible charger, damaged accessories, temperature, battery condition or a charging-port fault.
Why does my charging cable keep falling out?
Lint or debris can stop the connector sitting fully inside the charging port. A worn or damaged port may cause the same symptom.
Why is my iPhone not charging but wireless charging works?
If wireless charging works but wired charging does not, the cable, adapter or charging port may be responsible. A technician can test the port and confirm whether cleaning or replacement is needed.
Can an iPhone charging port be repaired?
Yes. Charging-port faults can be repaired on many iPhone models. The exact repair depends on the model and the result of the device inspection.
How long does an iPhone charging port repair take?
Repair times vary by model, fault and parts availability. Your selected iSmash store will confirm the expected repair time when you book.
How much does an iPhone charging port repair cost?
Pricing depends on your iPhone model and whether the problem is caused by the port, battery or another component. Select your device to see current repair options and prices.
Ready to repair your iPhone?
Book your iPhone charging port diagnosis and repair online today.
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