My iPhone 6 plus isn’t holding its charge - do I need a battery replacement?
There are several reasons and iPhone 6 plus battery could fail to hold charge, or stop charging altogether. There could be dirt in the charging port, or something else that can disrupt the transfer of power. Use a toothbrush to remove any debris from the area. Try a different charger plug, or charging cable. These are way more fragile than the charging port in your phone - the issue might not be with your iPhone 6 plus at all.
If your phone is dead, It might not be battery related. To reboot the phone hold down thee power and the home button for 30 seconds. If the phone doesn’t reboot the battery is dead.
It may be that if none of the above works, that an iPhone 6 battery replacement is required. Give us a call here at iSmash and we’ll diagnose the problem for you.
My touchscreen has stopped working - do I need an iPhone 6 plus screen replacement?
Your iPhone plus touch screen, could be affected by two different factors. Software or hardware. Is it an intermittent problem that only occurs when a certain app is in use? Try uninstalling that app.
A hard reset is sometimes a good way to clear the phone and restore functionality If that doesn’t fix the problem, it could be related to your hardware. Even if your screen isn’t broken, there could be damage to the circuitry below.
You can’t take the iPhone 6 plus screen off yourself, and tinker with it, because this will void your warranty. At this point, you should bring it in to be looked at by one of our technicians.