Xperia Z3

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Repair Your Xperia Z3 With Confidence

12 Month Warranty
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What Customers Say About Xperia Z3 Service

Quick and good quality service - I liked the iSmash Kingston shop, where my phone screen was replaced in under 30 min. The team working there is very helpful and knowledgeable. I was recommended this place by a friend, and now will be recommending it myself to everyone who needs a quick and quality repair.

Alesja Bojarchuk

Fast, efficient service with great end result. Much better than sending off the phone and waiting days to collect it. Would recommend and use again myself if required in the future.

Priti Patel

Excellent Service - I had had my cracked screen replaced by another company, who had damaged the front camera flex whilst doing so. But iSmash were fantastic - identified and remedied the repair quickly and efficiently. I will definitely use iSmash again.

Emile Greenhalgh

Big help and great service - After being able to book a screen replacment in the Fleet Street branch the same day as my phone was broken, I received fantastic service and treatment at iSmash. The repair was perfectly kept to the 30 minute promise and extra reinforcements added to my screen appear well applied and definitely help protect my screen now.

Alex Goss

2 minute fix, no charge - Something from the charge cable got stuck right inside the charge port meaning iPad wouldn't charge. Despite being busy, they fixed it there and then with no charge. Excellent.

Dominic Brooks

FAQs About the Xperia Z3

Here are some of the most common questions we get asked around Xperia Z3 - select your issue and see what we can do for you.

My Sony Xperia Z3 camera isn’t working properly - the photos are blurry and I need to take a selfie.

Check there’s nothing blocking the lens. (This might sound simple but it happens!) Use a lint-free cloth to clean it. If your photos are still blurry, resort to IT Support 101 and turn your Sony Xperia Z3 off and on again.

Next, check for and install any software updates. If that doesn’t fix the issue, you should consider a factory reset (making sure you have all your content backed up first).

My touchscreen has stopped working - do I need a Sony Xperia Z3 screen replacement?

In order to diagnose this and understand if you need a Sony Xperia Z3 screen repair or replacement, we need to determine if the issue is software or hardware related. If it’s software, you may be able to take some action. First - is it an intermittent problem that only occurs when a certain app is in use? Try uninstalling that app.

As with other common issues, a hard reset is sometimes a good way to clear the phone and restore it to its former glory. Although you shouldn’t do this regularly, it can be a way to fix problems. Do a hard reset by holding down the power button to switch off the device, then go to Settings, then Backup and Reset. Select Factory Data Reset and tap Reset Phone before choosing Erase Everything (if you’re sure!).

Still no response? It may be a problem with the hardware. If you’ve recently dropped your phone, this could be to blame even if there is no visible damage. It might be that a repair to the circuitry behind the screen, or a Sony Xperia Z3 replacement screen is necessary and iSmash will be able to help.

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