Fastest way to repair your HTC M9. For good.

  • Express
    repairs
  • Lifetime
    warranty*
  • Quality
    parts
  • Price
    promise

*Lifetime Warranty applies to screen repairs only

What Customers Say About Our HTC M9 Repairs Service

  1. Select your repair below
  2. Find a Store / By Post / By Courier
  3. Receive a repaired device

If your HTC M9 needs a screen repair or develops an internal fault you’ll want it in working order again as soon as possible. At iSmash we understand this and provide immediate diagnosis and repair by an expert team of iSmash certified technicians at our growing number of locations across the UK.

iSmash are the trusted tech repair specialists: whether your HTC M9 needs screen repair or replacement, or if the touch screen isn’t working, if it has water damage or isn’t charging, we can help with your HTC M9 repair. With many repairs complete in under an hour, you can wait in-store, or come back later to pick up your device.

Whatever HTC M9 repair you require, contact us and we’ll diagnose the issue for you!

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*Please note*
If your inquiry is about device repair pricing - please instead check our
website page for your device first, as all prices are included on our website.

Three Easy Ways to Get Your Device to Us


Visit Store
We have over 25 stores in the UK (with 17+ locations in London including Canary Wharf, City and Soho). Select your repair and continue to the next step to find your nearest store.
Post Device
Uh oh… phone emergency and no iSmash store nearby? We’ve got you covered – visit your nearest post office and post your device to our repair centre. We will fix it and post it right back to you (usually takes up to 2-3 days)!
Courier
If you’re in London, but you can’t make it to one of our stores, you can rely on our courier service. We’ll collect, repair and return your device (the same day if possible) – it as easy as 1-2-3!

FAQs About the HTC M9 Repairs

Here are some of the most common questions we get asked around HTC M9 Repairs - select your issue and see what we can do for you.

My HTC M9 has water damage...what should I do?

Firstly, here’s what you shouldn’t do, despite popular opinion! Don’t put your HTC M9 in rice, in the airing cupboard or on a radiator. The rice doesn’t do anything to help, and the dry heat from the other two options will cause corrosion.

What you should do is retrieve your phone from the washing up bowl or toilet, turn it off and contact us immediately. The quicker you get your water damaged HTC M9 to us, the more chance there is of a repair.

My HTC M9 camera isn’t working properly - the photos are blurry and I need to take a selfie.

Check there’s nothing blocking the lens. (This might sound simple but it happens!) Use a lint-free cloth to clean it. If your photos are still blurry, resort to IT Support 101 and turn your HTC M9 off and on again.

Next, check for and install any software updates. If that doesn’t fix the issue, you should consider a factory reset (making sure you have all your content backed up first).

My touchscreen has stopped working - do I need an HTC M9 screen replacement?

In order to diagnose this and understand if you need an HTC M9 screen repair or replacement, we need to determine if the issue is software or hardware related. If it’s software, you may be able to take some action. First - is it an intermittent problem that only occurs when a certain app is in use? Try uninstalling that app.

As with other common issues, a hard reset is sometimes a good way to clear the phone and restore it to its former glory. Although you shouldn’t do this regularly, it can be a way to fix problems. Do a hard reset by holding down the power and home buttons for 30 seconds.

Still no response? It may be a problem with the hardware. If you’ve recently dropped your phone, this could be to blame even if there is no visible damage. It might be that a repair to the circuitry behind the screen, or an HTC M9 replacement screen is necessary and iSmash will be able to help.

Help! I have some HTC M9 problems but I’m not sure exactly what the fault is.

We realise that not all issues with your phone are easy to categorise, and sometimes you may have HTC M9 problems that are more general. Perhaps it keeps freezing, or your HTC M9 is not turning on. That’s why iSmash offer a device fault diagnostic service - get in touch and we’ll get an answer to you within 24-48 hours of receiving your HTC M9.

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